Return & Replacement Policy

We handle every gift with love and care. However, if something goes wrong, we’re here to make it right.

🔹 Return Eligibility

• Returns are accepted within 7 days of delivery for damaged, wrong, or defective products.
  
  
• Personalized/customized items are non-returnable unless damaged or incorrect.
  
  

🔹 Return Process

1. Contact us at support@feelgifted.shop with your order ID and issue.
   
   
2. Share clear images/videos of the product and packaging.
   
   
3. Our team will arrange pickup or provide the return address.
   
   
4. Once verified, your refund or replacement will be initiated.
   
   

🔹 Refund Method

• Prepaid: Refunded to the original payment method
  
  
• COD: Refunded via bank transfer or store credit
  
  

Refunds processed in 5–7 business days post return verification